For your convenience, our monthly plans operate on a month-to-month subscription basis with automatic renewals. To ensure a smooth experience, please log in to your Kicksta Dashboard to view your upcoming payment details and remember to fill out the cancellation form before your next bill date to avoid future charges.
Kicksta offers a 7-day free trial. If within the trial period, you decide Kicksta isn't right for you, simply complete the cancellation form in your Kicksta Dashboard. Refunds are not available after the trial period. Continuing beyond the trial means accepting responsibility for all charges based on your chosen plan and our policies.
To officially cancel your Kicksta subscription, you must fill out the cancellation form. In order to avoid future charges, the cancellation form must be filled out before your next bill date. Please contact us for more information on the cancel form.
You will have the option for our services to run until the end of your billing cycle or cancel our services immediately. No prorated refunds are provided for cancellations made before the end of the paid up period.
3. Failed Charges
If Kicksta is unable to bill your credit card on file, you will have a 14-day grace period to update your billing. If your method of payment is not updated within this time frame, your account will automatically be terminated.
Accounts that have been terminated due to failed payment may be reactivated if valid payment information is updated and we can successfully charge the card for all debits made on the account since the failed charge.